There was only one other couple at the pool, and they were sitting on the other side of the pool (lengthwise), at least 70’ away. The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. The history of Westin can be traced back in 1930 when competing hotel owners Frank Dupar and Severt W. Thurston decided to work together in establishing Western Hotels, along with other hotel owners Peter and Adolph Schmidt. It would’ve been nice to have some sort of 1-family-at-a-time hot tub option (with 10-15 minute limit if people waiting or with sign-up sheets where guests can reserve a 30 min time slot). Read more. This is generally a nicer place than we would stay at so I can't compare to other upper end properties. Hotels near The Westin Desert Willow Villas, Hotels near Adventure Hummer Tours and Events, Hotels near Palm and Valley Golf Courses at Desert Springs, Hotels near Spa at Marriott's Desert Springs, Hotels near International School of Beauty, Hotels near California Nurses Educational Institute, Hotels near Kaplan College - Palm Springs, Hotels near Champion Institute of Cosmetology, Tripadvisor Plus Subscription Terms & Conditions. We were very pleased with our stay at this resort. This property made fraudulent representations that the amenities are “open”. Our 1 week. Experience the value of a villa and enjoy no resort fees. Jimmy Jammer and Sidewinder water slides - closed under further notice due to government orders. The resort is about a 20-minute drive from downtown Palm Springs. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. I know your concerns about the resort amenities was brought up at check-in and the agent went over what was open and closed due to the pandemic along with going over the Welcome Letter with you and your family that was next to you. The staff were also very friendly at check in and check out. Nearby attractions include Escape Games at The River (2.7 miles), Sunnylands Center & Gardens (2.4 miles), and Indian Wells Tennis Garden (4.7 miles). Another example of it depends on who you ask was in our response to the question: can we please have a late check out? The hotel has 6 building/tower. Response from Derek Nelson, Owner at The Westin Desert Willow Villas, Response from ryan Ramsey, Other at The Westin Desert Willow Villas, Response from Levi Hanifen, Guest Services / Front Office at The Westin Desert Willow Villas. We also do not charge resort fees. The property only begrudgingly allowed me to leave after one night. Are any cleaning services offered at The Westin Desert Willow Villas? 2 pools were open and the small store. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The villas include a seating and dining area. Rooms open to balconies or patios. Besides the main pool being closed, so were all the slides (which looked like a lot of fun) and hot tubs. The Westin Desert Willow Villas, Palm Desert Bask in the beauty of a desert getaway at The Westin Desert Willow Villas, Palm Desert. It appears that the decision was made that there would be no new check ins but people already there or arriving that day could stay. Own or manage this property? We pointed out that we were sitting a good 70 to 80 feet away from anyone else and were outdoors. Especially Bonvoy loyalty members! The Westin Desert Willow Villas features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. more. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. LCD televisions come with cable channels. The bathroom was also very nice, spacious and clean with jacuzzi tub. But, instead of letting go they stepped in. Do not stay here! Sometimes the hotel may charge pet fees or have weight limit on pets. Experience the value of a villa and enjoy no resort fees. We found it perfect for us and will return again some day. No early check-in; check out is at 10 am (I was only given a “late checkout” at noon after I raised the long gap I’d be experiencing because of the move to a hopefully better property). Does The Westin Desert Willow Villas have any great views? Additional features at this condominium resort include complimentary wireless Internet access, concierge services, and a picnic area. I was not planning to have to buy groceries to prepare every meal or to have to do pick up or delivery with third party companies in order to have a “vacation”. The Westin Desert Willow Villas, Palm Desert offers 356 forms of accommodation which are accessible via exterior corridors and feature washers/dryers and DVD players. Be well, Derek Nelson Director of Operations, Having been stuck home since March, my family of 3 decided to risk an adventure beyond our front door right after Thanksgiving to the treacherous far off land of Palm Desert (about a 2 -3 hour drive from our home in LA), where the risk of getting hit by golf balls & golf carts hangs forever in the air. Our room was dark (bc our kitchen window opened to a wall) but spaciously nice. The Westin Desert Willow Villas has washing machines in every villa. It also had a spacious fully equipped full size kitchen which we did not really use but would be very handy if staying with a family for a longer trip. Along with a restaurant, there's a coffee shop/café on site. Service animals are exempt from fees/restrictions, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Property confirms they are implementing guest safety measures, Property uses a professional cleaning service, Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Commonly-touched surfaces are cleaned with disinfectant, Explore hotels in a unique neighborhood in Palm Desert, Click here for Group Reservations (9+ Rooms), Click here to Cancel your Reservation or Resend Confirmation Email, Wheelchair accessible - may have limitations. This 4-star condominium resort is 5.3 mi (8.5 km) from Agua Caliente Casino and … I’ve learned that the Desert Willow property staff falsely told me that the other Westin properties had restrictions that are “more strict” than this property (which was dispelled by a simple phone call to the next property). slightly to take a sip, and then immediately put the mask back on. Guests at the Westin Desert Willow can play basketball or go on horseback ride. The Westin Desert Willow Villas, Palm Desert offers 356 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Westin is a trusted brand for families looking for destination properties, and the Westin Desert Willow Villas is no exception. Plenty of pick up/delivery food options close by and a Ralphs within walking distance. We chose the Westin Desert Willow Villas because of the great price for a 1 bedroom villa and because AAA had deemed it worthy of their “Enhanced Cleaning Whatever” designation, so we were willing to blindly trust Marriott resorts & AAA to keep us COVIDedly safe (I researched to confirm pools were safe assuming proper cleaning protocols and safe-distancey behavior by guests). Tennis/pickleball courts were open but no equipment could be loaned. The facilities are very clean. Airport (PSP). When you stay at The Westin Desert Willow Villas, Palm Desert in Palm Desert, you'll be next to a golf course, within a 5-minute drive of Desert Willow Golf Resort and San Jacinto Mountains. Guests praise the comfy beds. Lastly, I’d like to mention the staff, who ranged from super awesome to annoyingly dismissive (& a definite lesson that it really matters who you talk to or ask). Desert Willow Golf Resort is minutes away. Taxes and fees that are shown are estimates only. Please access our Customer Support Portal, Layout of One Bedroom Smaller Villa, Balcony - Bedroom, living room, and dining area, In Room Entertainment - LCD television, cable channels, and DVD player, Food and Beverages - Kitchenette with refrigerator, stovetop, microwave, and dishwasher, Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and a down duvet, Restrooms & Showers - Shower/tub combination, bathrobes, and designer toiletries, Extra Features - Washer/dryer, iron/ironing board, and desk, Pleasure - Climate-controlled air conditioning, Accessibility - Visual fire alarm, grab bar near toilet, closed-captioned TV, low-height view port in door, and lever door handles, Need to Know - No cribs (infant beds) available, bed sheets not available, Layout of One Bedroom Villa, Balcony - Bedroom, living room, and dining area, Layout of Two Bedroom Villa, Balcony - 2 bedrooms, living room, and dining area, Restrooms & Showers - 2 bathrooms, shower/tub combination, bathrobes, and designer toiletries. Based on recent averages, the room rate for this weekend can be as low as 189 per night. Is parking available at The Westin Desert Willow Villas? This The Westin Desert Willow Villas, Palm Desert's check-out time is 10:00 AM. No matter, we had to put on a mask to lay in the sun. Given the pandemic, I called the property manager 2 days before arrival to inquire about closures due to COVID. Bask in the beauty of a desert getaway at The Westin Desert Willow Villas, Palm Desert. The property is lovely, it’s a shame the management and staff are not interested in giving hospitality - or even telling the truth. I'm happy we were able to make the accommodation needed for your golfing trip. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. That would’ve impacted my decision-making process. Airport (PSP). However, with an abundance of amenities of its own, relaxation and exhilaration are just steps from the comfort of your villa. Please call our 24/7 Customer Call Center at, The Westin Desert Willow Villas, Palm Desert. The Westin Desert Willow Villas, Palm Desert: 1,495 Hotel Reviews, 851 traveller photos, and great deals for The Westin Desert Willow Villas, ranked #3 of 23 hotels in Palm Desert and rated 4.5 of 5 at Tripadvisor. We thought it was a little odd that they were wearing masks outdoors by themselves. We stayed at the Westin Desert Willow villas for an overnight golfing trip with a bunch of guys. The Westin Desert Willow Villas, Palm Desert Hotel Amenities, If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. The Sanctuary Pool Bar features a beautiful covered bar and dining area overlooking the 16th hole of the Desert Willow Golf Resort’s Mountain View Golf Course. They could have easily ignored many aspects of customer care because there were so few people with such low expectations given the circumstances. future. After a 2.5 hr drive from San Diego to Palm Desert upon check-in I was told that in fact no food or beverage was available on property. But having to wear a mask outside when alone at a deserted swimming pool is beyond ridiculous. While I appreciate the change in procedures due to COVID, but these people lied about their amenities 2 days prior to arrival & falsely tried to claim the closure of their last restaurant was due to “purple” status when it is clearly due to the main pool renovation. Yes, The Westin Desert Willow Villas, Palm Desert has a hotel pool. The Westin Desert Willow Villas, Palm Desert is ranked #18 among luxury hotels in Palm Springs by U.S. News & World Report. This 4-star condominium resort is 5.3 mi (8.5 km) from Agua Caliente Casino and 6.9 mi (11.2 km) from Indian Wells Tennis Garden. Based on recent averages, the price for tonight can start at 189. THE WESTIN DESERT WILLOW VILLAS, PALM DESERT is within minutes from Desert Willow Golf Resort - 2.3 km / 1.4 mi , Hovley Soccer Park - 2.9 km / 1.8 mi and San Jacinto Mountains - 4.4 km / 2.7 mi. Rooms have private balconies or patios. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The hotel chain was comprised of one hotel in Boise, Idaho and 16 in Washington. Hotel The Westin Desert Willow Villas Palm Desert Palm Desert - 4 star hotel. The accommodation comprises 440 non-smoking … Maybe it was noted on the Marriott website when I made the reservation and I missed it, but it definitely wasn’t mentioned when I called before our trip to ask a question, and I would’ve liked to have known in advance that so many things were not going to be available to us (the big pool, hot tubs, restaurants). The manager at the Enclaves has been very welcoming and forthcoming regarding the procedures in place on their property. I will be sure to share your comments with the staff. 1st time we asked, I was given a quick “no, there aren’t late check outs available”, but when I called the morning of departure, Armando (to the rescue again), checked and said, “sure, I can extend you to 11”. Located in Palm Desert, CA, Westin Desert Willow Golf Resort offers a premium experience both on and off the golf course. without penalty after I raised this serious false representation to them and the impact it would have on any relaxation I hoped to enjoy. Guests praise the comfy beds. We were very politely told that we may have to leave as soon as the day after check in if that determination was made. We had been assured we could stay that night because the hotel had not received a final decision as to whether they were staying open. Needless to say my party of 4 received zero pool towels. Specialties: Enjoy a pleasant stay at The Westin Desert Willow Villas, Palm Desert. The Westin Desert Willow Villas is located 11 miles from the Palm Springs International Airport. Full breakfasts are available daily for a fee. The years that followed until the 1950s saw Western Hotel’s significant expansion to other states in the U.S. and Canada, including British Columbia, Vancouver, Oregon, Alaska, California, Utah, and Montana. If you are a high level BONVOY loyalty member as I am - forget about any service or welcome. We were already halfway there so we decided to show up and see what happened. Featured amenities include a business center, express check-out, and a 24-hour front desk. Accommodations have separate living rooms and are furnished with queen sofa beds. I do hope you plan to stay with us again in the future. Eat & Drink. Desert Willow Golf Resort is minutes away. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. The Westin Desert Willow Villas has washing machines in every villa. Claim your listing for free to respond to reviews, update your profile and much more. The Westin Desert Willow Villas, Palm Desert offers its guests 4 outdoor swimming pools, an outdoor tennis court, a waterslide, and a spa tub. We unfortunately did not remember to give you your pool towels after that explanation. Would we return? WiFi is free, and this condo also features 4 outdoor pools and 2 bars. The next day, we learned our son needed 2 paper plates for a school activity, so my wife made that random request at the front desk. Our late checkouts are based off of availability and as a time share resort you are correct, our check in and checkout times are very different from full service hotels where they have the Marriott Bonvoy Elite late checkouts available as their inventory works differently. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. 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