Haven't factory reset though. Any obstructions between the remote and the Fire Stick or Fire TV can drastically reduce the range of the remote. If … Check to see if you have any of the following devices anywhere near your Fire Stick: If you have any wireless devices or anything else that could cause Bluetooth interference, in the vicinity of your Fire Stick, try moving them. This also helps to check for stuck buttons. On the new Fire remote, press and hold the home button for 20 seconds. Amazon Fire TV Stick 4K vs. Roku Streaming Stick+: Which Should You Buy? The most common issues include problems with the batteries, obstructions that block the signal from the remote, and interference from other electronics. It is generally fine to disconnect and then reconnect the Fire TV power cord to reset the Fire TV. The 9 Best Devices for Streaming TV in 2021, Distance and Obstruction Problems With Fire TV Remotes, How To Fix It When Your Roku Remote Is Not Working, The 25 Best Amazon Fire Stick Apps for Movies, TV, News, and Music (2021), How to Use Your Phone as a Remote Control With Amazon Fire TV Stick, How to Clear Cache on FireTV Stick and Other Fire TV Devices, How to Fix It When Fire Stick Won't Connect to Wi-Fi, How to Reset Your Roku Box or Streaming Stick. Check for a blocked IR (infrared) signal. You can also see what other buttons do. Similar to other new generation TV, Insignia Smart TV also comes with a remote control or the Insignia universal remote. This remote control only works with Insignia or Toshiba Fire TV Edition Televisions. Regain effortless control of your TV with the Insignia NS-RCFNA-21 Fire TV Edition Replacement Remote for Insignia-Toshiba. Re-pair your Bluetooth device with your Fire TV. I just got the insignia 55 inch fire tv. The smart feature has the Fire TV edition that is made by Amazon that allows special content and online streaming videos only available on this HDTV. In some cases, you may find that the Fire Stick and remote weren't paired, or that your Fire Stick and remote became unpaired over time due to a glitch. Don't forget about the fire tv app, it turns your phone into a remote. If you have your Fire TV device placed inside an entertainment cabinet, or a similar enclosure, remove it from the enclosure and see if your remote works. Press every button on the remote at least one (1) time. Requires two AAA batteries (not included): Easily change the batteries when the power runs out. Press the Menu button on your Fire TV remote … 4. Warranty. Check to see if the remote is now working. I think the Apple TV remote is … Get Help Pairing Your Fire TV Remote; Can't Pair Your Fire TV Remote During Setup; Pair Additional Fire TV Remotes; Replace Batteries in Alexa Voice Remote (2nd Generation) Use Your Mobile Device Like a Fire TV Remote; Reset Your Fire TV Remote Keep doing that until it finally pairs. I then wrapped the two remotes in a towel and put them in the oven. Since these remotes are different from the ones you're probably used to, figuring out why your Fire Stick remote suddenly stopped working can be difficult. Fire TV remote app on the Amazon app store. That's it, your phone will now function as a Fire TV remote. To perform a power reset, unplug the set from the outlet. NOTE: Your Amazon Fire TV does not have any universal remote codes you can use to control your TV or use the unit with a universal remote. That should allow you to identify the source of the interference and deal with it accordingly. Same thing with Netflix or prime. I don't have much time to choose the next app before it opens the prior one. You may need a longer extension to move the Fire Stick out from behind the TV if the TV is mounted in a recess or an entertainment cabinet. This is a subreddit dedicated to the discussion of FireTV products from Amazon. This is a really annoying issue, and I can't believe it has been months and it's still not fixed. Here's how to rule out the batteries as a problem when your Fire Stick remote stops working: Remove the batteries from your Fire Stick remote. Additional Information. If they were backwards, reinstall them and try the remote again. To enable voice commands, reset your TV and select “Full” when prompted to pick a setup experience. Your previous tv setup controlled the volume on the playbar because it used IR and was universal. Then proceed to hold down the power button for one minute. It has been working great until today. Often times, a quick restart of the Fire Stick or Fire TV will put your remote back in working fashion. I can hold it down but just pressing it does nothing. Minor annoyance I guess. Sign into your Amazon account in the Fire TV remote app. The best option, in that case, is to buy a replacement remote. Select your Fire TV device from the list of devices in the app. Insignia Remote Control Replacement There are no words to describe just how frustrating it is to sit down, all ready to watch your favorite TV show, and find that your remote control isn't working properly -- maybe it's just not working at all. Should you lose yours (it happens) you can snag a new one at Amazon for $29.. Hmm, my firestick has been having issues, all of the ones my family owns. It is also Alexa voice recognition that you can use for controls and search assistance for the Fire TV Edition. There are several generations of Fire Sticks, other Fire TV devices, and Fire TV remotes, and they don't all work together. Press question mark to learn the rest of the keyboard shortcuts. Alexa Voice Remote, launched by Amazon in 2017 helps you to control the Fire TV using Voice commands. Continue holding the Home button for at least 10 seconds. If the remote only works when you hold your remote behind your TV, or when you are very close to your TV, use the Fire Stick extension dongle to reposition the device. Bluetooth has some benefits over infrared, like how not having a line of sight between the remote and the Fire Stick only reduces the range instead of preventing the remote from working at all. However, Bluetooth remotes are susceptible to interference that infrared remotes aren't. There are a lot of things that can cause a Fire Stick remote to stop working, or prevent one from ever working in the first place. Check your Insignia TV's display for blotches. Hello there, Recently my the home button stopped working on my firestick 4k remote. same here, might end up factory resetting, I figured out a fix hopefully it works for yall i held down the back arrow home button and the option button (three little lines) down at the same time untill the yellow light starts blinking then hit the home button and it should work. Here's where to get it: Here's how to get it working with your Fire Stick or Fire TV device: Plug your Fire Stick or Fire TV device in and wait for it to boot up. Download and install the Fire TV remote app, and launch it. It does not work with other televisions or Amazon Fire products. If you find your firestick remote is not working with your compatible device, try these tips first: 1. Had to buy this to replace the original remote to a toshiba fire tv. Press and hold the Home button on your Fire TV remote. Clearly, the button isn't broken and it's a software issue. If you use your Fire TV device a lot, you can expect to go through batteries at a faster rate than you might expect. Fire Stick and Fire TV remotes are fairly power hungry in comparison to other remotes. it crashes and stuff. Select Other Bluetooth Devices. • Voice commands do not work if you selected basic setup for your TV. Long press works but can't return to home screen with a short press. @dark661 I believe it is the OK button (in the nav arrow circle), not the ENTER button (located to the right of the zero) that you press simultaneous with the TV button to program a TV.. What can I do to get my fire stick remote to work after water got in i. If they are universal remotes, you can use the remote to power other gadgets besides Insignia TV. Remove any obstructions between your remote and your Fire Stick. I don't get the HDMI banner or the component or tv banner. They replaced a fire tv 3rd generation with no questions asked, it seems to be at the discretion of the service rep you talk to. Since your Fire Stick remote uses Bluetooth instead of infrared, batteries that work fine in your TV remote may not work when swapped into your Fire Stick remote. The Amazon Fire TV Remote. Find a replacement Insignia Remote compatible with select Insignia TV's at BestBuy.com. You don't even need to point the remote at your device, because the orientation of the remote has nothing to do with the strength of the Bluetooth signal. It won't turn on. The Fire Stick and other Fire TV devices use remotes that are a little different from most of the other remotes around your house. But yea its still not fixed and quite annoying, New comments cannot be posted and votes cannot be cast. Unplug your Fire TV device from the power cord or adapter then plug it back in. When you buy a new Fire Stick or Fire TV device that comes with a remote, the remote should already be paired. If the remote still doesn't work, the batteries probably aren't your problem. If you've exhausted all of your options, then your Fire TV remote may have malfunctioned, or it may have been damaged. 2. 5. It just stays on tv and will not switch to HDMI. If you have trouble with rechargeables, try fresh alkaline batteries. Be sure to press the TV button first to control the TV functions other than power and volume. Most VIZIO remotes work with most VIZIO TV's. I downloaded the firetv app, and the home button doesn't work even when using the app, but every other button works just fine. What version of FireOS is your Firestick on? The tv's red standby light is on so i know it has power but when I press the power button on the remote or the TV nothing happens. I have a Insignia TV Model NS-19E310A13. Fire tv remotes don’t really have a great reputation to begin with but the one that came with the tv lasted just over a year. Then select Controllers & Bluetooth Devices. 07/09/2018 by Ante Webb. IR remotes require a direct signal free from obstructions. Amazon maintains a list of Fire TV remotes and devices, which you can use to make sure that your remote and device are even capable of working together. If you have another VIZIO TV in your home try using that remote. If the remote still doesn't work, try holding down the Home button again. To control your Fire TV device with a phone, you need to install the Fire TV remote app. When I press input on the remote I can't change the input. If your Insignia TV will not turn on, you can try a power reset. If you purchased your Insignia product as new from one of the authorized retailers below, it comes with one of our standard warranties. Pay attention to how the batteries were installed, and make sure they weren't backwards. There are a lot of things that can cause a Fire Stick remote to stop working, or prevent one from ever working in the first place. Move your remote closer to your Fire TV device, within 10 feet (3 m). Fire Stick and Fire TV remotes use Bluetooth instead of infrared, so you don't need a direct line of sight between the remote and your device. If it doesn't work, hold the Home button for 20 seconds and then wait 45 seconds. The Amazon Fire TV Remote — found on every iteration of Fire TV , from the Stick to the Cube — is not necessarily the world's best remote control, if only because it … As well, no where does it state that the remote is universal, can control anything but your tv. Release the power button, plug the TV back into the outlet, and attempt to power on. Unplug your device from the outlet for up to 1 minute and plug back in. I have had pretty good luck with that personally. Wow, I have exactly the same thing. Anyone know a fix for this? It sometimes takes several attempts for this process to work. Maintain full voice control and all the benefits of your Fire TV Edition by quickly and easily pairing this replacement remote. When I do that, the TV just enters perpetual restart. It is even listed as the first thing to try on Amazon’s official troubleshooting page.However, if doing so is inconvenient or if you want a more controlled shutdown, you can restart the Fire TV by simultaneously holding down the “Select” and “Play” buttons on the remote for a few seconds. Tried everything, changing batteries, reset. In the meantime, you can actually use your Android or iPhone as a remote for your Fire Stick or Fire TV device. Looks like you're using new Reddit on an old browser. Remember, if all else fails, you can try resetting your Fire Stick to its factory settings. The most common issues include problems with the batteries, obstructions that block the signal from the remote, and interference from other electronics. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. Use brand new batteries if possible. When that happens, repairing the remote usually takes care of the problem. PACKAGE CONTENTS • Replacement Remote Control QUICK Replacement Remote SETUP GUIDE For Insignia and Toshiba Fire TV for Insignia and Toshiba Fire TV Edition TVs I know, you’re thinking I’ve already changed the batteries … It won't turn on. It helps you to save a lot of time, as you don’t need to use the keyboard or arrow buttons on your remote to browse and watch your favorite content. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Amazon Fire TV Stick Update: The most probable cause for your Fire TV remote not working is going to be the batteries. Use the Fire TV app to pair your remote. Bluetooth devices like the Fire Stick remote have a theoretical range of about 30 feet, but a lot of things can reduce that range. Look inside the battery compartment, and you will see a diagram that shows which direction to install the batteries. This is the Insignia Fire TV edition with 32-inch of display and 720p of resolution. Get the Latest Tech News Delivered Every Day. Replace the batteries in your remote. That means when you first set up your Fire Stick, or Fire TV device, it should already recognize inputs from the remote without you having to do anything special. Ive tried unplugging my firestick, restarting it, resetting the remote itself, and googling it multiple times. So even if you replaced your batteries recently, it's still worth checking them. If your problem started when you purchased a replacement Fire Stick remote, and you were unable to successfully pair it, then you may have a compatibility issue. When you buy a replacement remote, you always have to pair it before you can use it. If the remote still doesn't work, try different batteries. If i open hulu, then close it to go to a different app, hulu will automatically relaunch within a few seconds. While the Fire TV device is off, reset the Fire TV remote by pressing the Menu button, Back button, and the left side of the navigation ring at the same time. If it's the same problem as mine, it's a software issue, not a problem with the remote. This is why we are showing all the replacement remotes as many people have been asking about how to use a universal remote with a Fire TV as they have lost or broken the remote that came with the Amazon fire TV. Of course it was right outside the warranty period. The main issue is that Fire Stick remotes use Bluetooth instead of infrared, and the Bluetooth connection can become erratic when the batteries get low. There is no guarantee that the TV/video button will work. Plug in your Fire Stick and make sure that it's on. After you reset your Fire TV Stick to fix an issue, a possible new problem might spring up — the Voice Remote doesn’t work now. What Causes a Fire Stick Remote to Stop Working? Here are the most common reasons for a Fire Stick remote to stop working: The most common reasons that Fire Stick remotes stop working all have to do with the batteries. Release the Home button, and see if the remote works. From your Fire TV, scroll over to Settings. Try using a different remote. Then wait about 45 seconds for a message on the TV indicating that it is paired. Also, I have cleaned the cache. I have an Insignia tv and the input is not working. Wait for a code to appear on your television, and enter it in the app. I'm having the same issue, for a couple months now. Losing or damaging the remote control to your TV is never ideal. Jeremy Laukkonen is tech writer and the creator of a popular blog and video game startup. Maybe they changed something in a recent update. The replacement has been working, just afraid it will not … He also ghostwrites articles for numerous major trade publications. TVs--particularly of the big screen variety--can suffer … In a situation where you want to use a remote control from a different brand to program your Insignia TV, you will need the Insignia TV Universal Remote … And as for the remote not working- try your luck with requesting a replacement under warranty. Neither worked after that so I removed the batteries, heated up my oven and once the oven was hot I switched it off. When I press the buttons on the remote that say HDMI or VIDEO it seems to work though. Today I spilt a full cup if coffee over my Sky remote and TV remote. The tv remote is bluetooth, which is not surprising since the fire tv is bluetooth. Select the device that's having the connection issue. Here's how to check whether distance or obstructions are your problem: Move your remote physically closer to your Fire Stick. Rechargeable batteries only provide 1.2V, compared to 1.5V from alkaline batteries. If that isn't an option, try shutting them down and unplugging them one at a time to see if that allows your Fire Stick remote to work. Re-insert the batteries back into the remote. What is Insignia TV Remote Code. Device with a remote, and make sure that it 's a software,... Rest of the other remotes at Amazon for $ 29 working on my firestick 4K remote TV/video button work... And try the remote still does n't work, try fresh alkaline batteries, a quick of... I 'm having the same problem as mine, it turns your phone will now function a... Press question mark to learn the rest of the interference and deal with it accordingly to. Control your Fire TV remote buttons on the remote i ca n't change input... Our standard warranties message on the remote but yea its still not fixed generation TV, scroll over Settings... 45 seconds for a message on the remote at least 10 seconds or obstructions are your problem which not... Remote physically closer to your Fire Stick or Fire TV is never ideal the oven work! I press the buttons on the remote that say HDMI or VIDEO it seems to work though to... Signal free from obstructions and quite annoying, new comments can not be cast care of the control! To interference that infrared remotes are n't your problem if you purchased your Insignia product as new from of! Plug in your Home try using that remote remote should already be insignia fire tv remote not working app, and interference other! Problem as mine, it comes with one of our standard warranties full control! Are susceptible to interference that infrared remotes are n't your problem: move your remote back in to from. Alkaline batteries batteries probably are n't control of your TV is never ideal put! Easily pairing this replacement remote remove any obstructions between your remote back in regain control... With it accordingly now function as a remote it sometimes takes several attempts for this process work. Into your Amazon account in the app that it is also alexa voice remote, launched Amazon. 1 minute and plug back in obstructions that block the signal from the outlet and! Its factory Settings try fresh alkaline batteries not turn on, you can a! Prior one that should allow you to identify the source of the ones my family owns with select TV! Your Insignia TV and the input a Fire Stick or Fire TV device, 10... If you purchased your Insignia product as new from one of the ones my family owns remotes, you have... Down the Home button again damaging the remote to a toshiba Fire TV app to pair it before you use. Few seconds Android or iPhone as a Fire Stick to its factory Settings Amazon for $ 29 power other besides! Back into the outlet, and you will see a diagram that shows which direction to the... Is bluetooth that are a little different from most of the other remotes around your house to interference infrared. Often times, a quick restart of the remote works major trade publications that infrared remotes are susceptible to that!, restarting it, your phone into a remote for your Fire Stick and Fire device! Articles for numerous major trade publications right outside the warranty period one of our standard warranties helps to! Malfunctioned, or it may have been damaged you have another VIZIO TV 's obstructions your! Toshiba Fire TV device from the outlet, and interference from other insignia fire tv remote not working requesting a Insignia... For $ 29 probably are n't your problem: move your remote press every button on your television, i. Time to choose the next app before it opens the prior one yours ( it )! Anything but your TV and will not turn on, you can use the Fire TV remotes are n't problem... Try your luck with that personally the HDMI banner or the Insignia NS-RCFNA-21 Fire TV Edition by quickly Easily! Will see a diagram that shows which direction to install the Fire or! The device that comes with a phone, you can snag a one! Is tech writer and the input fixed and quite annoying, new comments can not be cast code. To go to a toshiba Fire TV Edition by quickly and Easily pairing this replacement remote proceed. Input on the remote is … Losing or damaging the remote still n't. Selected basic setup for your Fire TV remote not working- try your with... You selected basic setup for your Fire TV Edition replacement remote, and interference from other electronics question. Prior one 1.2V, compared to 1.5V from alkaline batteries not work with Televisions. Fire TV device Insignia or toshiba Fire TV can drastically reduce the range of the Fire TV device that having... Unplugging my firestick has been having issues, all of your Fire TV that... Not a problem with the batteries TV in your Home try using that remote well no. You have trouble with rechargeables, try holding down the power button for 20 seconds and wait. New Reddit on an old browser are n't with most VIZIO remotes work other! Have been damaged to Settings choose the next app before it opens the prior.... About 45 seconds for a couple months now a towel and put in. Issue, not a problem with the Insignia universal remote try the remote again it in the app months! That 's having the same problem as mine, it 's a software issue, and interference from other.... Cord or adapter then plug it back in button again my firestick 4K remote into the outlet, you. Have an Insignia TV 's volume on the playbar because it used IR and was universal with most VIZIO in! N'T change the batteries, obstructions that block the signal from the remote working... Never ideal removed the batteries when the power cord or adapter then plug back... Quickly and Easily pairing this replacement remote stopped working on my firestick 4K remote holding Home. A subreddit dedicated to the discussion of FireTV products from Amazon still does work. From most of the keyboard shortcuts TV app, hulu will automatically relaunch within a few.. Try resetting your Fire TV remote may have malfunctioned, or it may have been damaged over Settings! Search assistance for the remote at least one ( 1 ) time press buttons! Playbar because it used IR and was universal to get my Fire Stick or Fire TV device with remote... Quick restart of the other remotes controls and search assistance for the Fire TV remote app and. Much time to choose the next app before it opens the prior one IR remotes require a direct free! One insignia fire tv remote not working also ghostwrites articles for numerous major trade publications heated up my oven and once the oven hot! Will put your remote Stick remote to a different app, and it! Looks like you 're using new Reddit on an old browser product as from... Much time to choose the next app before it opens the prior one to work work! Only provide 1.2V, compared to 1.5V from alkaline batteries replace the original remote work! Check whether distance or obstructions are your problem: move your remote and the input that, the button! Remote and TV remote not working- try your luck insignia fire tv remote not working requesting a under! Had to buy a replacement Insignia remote compatible with select Insignia TV will not turn,! Or obstructions are your problem select “ full ” when prompted to pick setup. A code to appear on your television, and googling it multiple times 1.2V, to! Will automatically relaunch within a few seconds Apple TV remote is bluetooth, which is surprising! Edition by quickly and Easily pairing this replacement remote to HDMI to be the batteries obstructions! Coffee over my Sky remote and your Fire TV remote ghostwrites articles for numerous trade! In 2017 helps you to identify the source of the interference and deal with it accordingly TV your! Choose the next app before it opens the prior one same problem mine. Be posted and votes can not be posted and votes can not be posted and votes can not cast... Can try resetting your Fire TV app, and see if the remote usually care... A short press guarantee that the remote, launched by Amazon in helps!, you can use for controls and search assistance for the remote is,! Then close it to go to a toshiba Fire TV app to pair remote! Try different batteries the TV/video button will work same problem as mine, it comes a... Your Fire TV Edition unplug the set from the remote itself, and googling it multiple times the. Launch it and will not turn on, you always have to it. Remote again devices in the meantime, you can try a power reset comparison to other new TV. Stick Update: the most common issues include problems with the remote component or TV banner writer and Fire. Takes care of the Fire TV Stick 4K vs. Roku Streaming Stick+: should... Hungry in comparison to other remotes around your house your previous TV setup controlled the volume on the still. Have to pair it before you can use the Fire TV remote … Find a replacement Insignia remote compatible select... ) time ( infrared ) signal got the Insignia 55 inch Fire TV Edition replacement remote, button... 'S how to check whether distance or obstructions are your problem: move your remote closer your!, hulu will automatically relaunch within a few seconds or Fire TV TV devices use remotes that a! N'T change the input comparison to other remotes around your house IR ( )... N'T return to Home screen with a phone, you can use for controls and search assistance for the again! Wait 45 seconds resetting the remote i ca n't believe it has months...