We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. You don’t have to live in the U.K. to shop at the Shops Away site; even those in the U.S. may participate. ©2021 Virgin Atlantic Airways Limited. *You can join Virgin Flying Club regardless of owning a Virgin Atlantic Credit Card or not! Your holiday is protected – many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Switching TV Or Internet Service. Join Flying Club now USA and Canada. If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646. Don't use "refer a friend" programs, again this changes the referrer. Don’t forget the Shops Away bonus too. Shopping. Make sure you log in your Flying Club account via the Shops Away partner page on Virgin Atlantic.com and click on the 'Shop Now' button to go the Shops Away site. 3 posts 4. Read more about our. You can do this by entering your Flying Club number when you make the booking. Please choose an option below. Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. Fly Virgin Atlantic. under "Privacy" move the settings slider to "Medium" or lower, hit "Ok.", under "Privacy", select "Accept cookies from sites", hit "Ok.", under the "Security" tab in the "Allow Cookies" section, select "Only sites you navigate to", hit "Ok.". It may also be necessary for you to provide a scanned copy of your store receipt. The participating retailers and current offers will change from time-to-time and can vary by individual. First Name. Virgin Trains. Search for a particular retailer and click the Shop Now button to be directed to the retailer’s website. New York destination guide Tab Panel. Virgin Atlantic Airways | Flying Club - Shops Away - hotels.com - I've been collecting Virgin Flyermiles via hotels.com purchases through the Shops Away portal for many years but have found 2 issues in the last year or so; 1. If you don’t see the offer, the go to the Shops Away page on the Flying Club website and click on ‘Shop Today’. Our travel experts are on hand to help you book your next holiday. Shops Away instore offers enable you to collect Virgin Points for spend at participating retailers when directly in their stores, by registering your payment cards to your Flying Club account and using a registered card to make the purchase. Typically, a qualifying instore transaction will show in your Flying Club account as 'pending points’ within 7 days of the transaction. Earn miles. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Collect miles on the school run, your morning coffee or even an online shopping spree. Earn miles. Earn Virgin Points on every Virgin Atlantic flight, and spend them on fabulous rewards like upgrades, flights and much more. Earn miles. Tab Panel. We continue to review this and working to open up these options to more customers. It may be that the web browser used at the time of purchase had cookies disabled. You can also log into Manage my booking to find the details there. If you have already started your holiday countdown, you can log into your existing booking and use Virgin points towards your outstanding balance. Let’s get started. Your next holiday is only a click away - our website has thousands of options ready to book. Shops Away is the Virgin Atlantic equivalent of the British Airways Gate 365 e-store. You only need to do this once and you can add or delete cards at any time. Choose how many Virgin Points you wish to spend on the payment page, or just mention your membership to one of our consultants if booking over the phone. Remember your Flying Club discount is in addition to selected latest offers available so check out our offers below to start earning. When you have selected your holiday on the website, you can add your membership number into the Passenger Details page and your discount will be automatically applied. 4.Tier Points will not be awarded for any purchase. Log in to shops away. The below reward flights are bookable from 5 December 2016. It takes up to 5 working days for a purchase to display as 'Pending'. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. People switch TV and Internet service all the time, but they almost … It will take up to 24 hours for a payment card registered on the Shops Away site to be registered to your Flying Club account. ... Virgin Flying Club, SPG. Store finder; Customer support. If you're buying insurance, make sure you start from a completely new quote; don't retrieve a saved one or use a renewal offer if you're already a policy-holder. it’s 100% free to join and all members get 7% Off Virgin Holiday Bookings (which can save you £100’s!!) They have in the past offered as many as 500 miles for doing this. Keep an eye on your email for the latest special offers from us. We are operating a limited flying programme to Barbados while we work towards resuming normal operation. See below for the percentages and how they work. The miles that you earn when flying Virgin Atlantic or crediting partner flights to Virgin Atlantic can then be used on any Virgin or partner airline flight, hotel stay, or with the Virgin Group. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. Level 3: Flying Club partners; Level 4: Your current page is ; UK Only Partners. Make sense? You will be able to register UK issued credit and debit cards bearing the Visa, American Express, MasterCard or Maestro symbols. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. Earn miles. Then hop aboard a train or plane, check into somewhere spectacular or stock up on bubbles, all with your miles. By continuing to browse the site you are agreeing to our use of cookies. For the latest information on Covid-19 you can check our FAQs here.​. Now, I realise DUS isn't exactly all that far away, but the bare faced cheek of sending that kind of change to me in an email entitled "Flight Schedule Change" with no offer of cancellation/refund included in the email - despite that very obviously being one of my rights - is pretty bad. Cookies are used to track the purchase and the points earned will automatically be added to your Flying Club account. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. Earn miles. Virgin Points are only awarded on purchases made online with third party retailers featured on the Flying Club Online Shopping site accessed through the Shops Away Point Finder or the 'SHOP NOW' button, shown when you are logged into your account. Sales team: 0344 472 9646. Is my holiday still going ahead as planned? Our website works best using cookies. Tab Panel. in the new Configure Konqueror menu, find and select 'Cookies' from the left side menu (you might need to scroll down the list a bit), to enable, Select "Automatically accept session cookies", hit "Ok.". Send us an email and we'll get back to you as soon as possible. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. If you can't see your points in your account 52 days after your purchase, please complete the 'Missing Points’ form by logging in and clicking the Missing Points link. Shops Away instore offers enable you to collect Virgin Points for spend at participating retailers when directly in their stores, by registering your payment cards to your Flying Club account and using a registered card to make the purchase. You can earn Virgin Atlantic Flying Club points by shopping at the Virgin Atlantic Shops Away Portal. Spending with Virgin Atlantic Flying Club partners. For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information please visit www.gov.uk/travelaware and follow @FCDOtravelGovUK and facebook.com/fcdotravel. Earn miles. I'm not getting the advertised 4 miles/£ (or … If you take trains more than planes, you can earn 1 Flying Club mile for every £1 spent on West Coast Mainline. I haven’t seen that available for well over a year, though, so I don’t think you have much at risk by taking the 250. Virgin Atlantic Flying Club: Earn 250 Bonus Miles. Your transaction has been deemed not for genuine personal use. Make sure you log in your Flying Club account via the Shops Away partner page on Virgin Atlantic.com and click on the 'Shop Now' button to go the Shops Away site. We will try to respond to your email within 24 hours. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. 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