You can use a Hue dimmer without a bridge to reset bulbs. I have created a group called “iving room lights”but it will not allow me to control the lights when I attempt to switch them on together either by voice or via the app, it’s as though it’s not recognised. From the Hue Bluetooth app, reset the light by going into Settings, then Select the light, then Reset to make … The good news is that you can do so and still use Alexa. That did not work. Network Light – This should be a constant blue, this shows you are connected to the home network allowing you and it to talk to the bulbs. hello try resting your cellular network data setting …I had this same issue and that fixed my problem, Does anyone got Hue lights connected to both a “Hue dimmer” switch and Amazon Alexa? 4. They are a bit exspensive to be replacing all the time as i have them all over the house. Restart both the Philips Hue bridge and the Echo. The setup of the Bluetooth lights is also more streamlined. It is highly frustrating. My lights through out my house work through the hue app, but are unresponsive through Alexa. is a participant in the Services LLC. This may for instance happen, if you bought a second hand light. Did anyone find a resolution for this problem? Restart both the Philips hue bridge and the echo. If the light is flashing it may have lost connection is is trying to reconnect, this can happen from time to time. Can’t ‘link hue to alexa.’ Once you’ve gone thru the ‘set up’ of the lights and are stuck on the ‘linking,’ press the big button on the hub and say ‘alexa find devices.’ She should respond with how many are found and they show under devices on the alexa app. No matter what I do, after 20 minutes, I get a message in the Philips Hue app that no new bulbs are found. I dont get it!! Required fields are marked *, By using this form you agree with the storage and handling of your data by this website. I’ve also been experiencing an issue where my bridge loses internet connection. Which doesn’t really help me very much when it’s dark and sometimes even I get home put my daughter to sleep and then the lights go on. When I go Into my hue bridge settings, it says I only Have 7 available scenes!! In order to troubleshoot connections with your hue bridge, there are a few things we check first. Connecting your Hue Bridge to your network. d. Mike is the founder of Hue Home Lighting, a huge Hue fan with far too many lights, covering home and garden. Repeat this method to reset your bulbs. Hue bulbs have been known to be flaky with certain dimmer switches. I have about 20 Phillips lights in my home with the hub and Alexa. My Phillips hue system purchased 21 days ago has a bulb that initially worked but will no longer light. Copyright 2021 | Privacy Policy | Terms & ConditionsAll images and logos are the copyright and/or trademark of the respective owners. Make sure your hue bridge is connected directly to your router, if it is going through a switch or Follow the on-screen instructions to tap the Pair button, and then press the link button on top of your Philips Hue Bridge. This is a common problem found on different bulbs, and it can also occur on the Philips hue too. Plug the bulb back into its socket and ensure bulb is turned on, before hitting continue button. Obviously Hue has very poor intergration with both Alexa and Google. I have unplugged and started over and pushed the round center button to try to connect the bridge to the app but no luck. Designed by Elegant Themes | Powered by WordPress, The Hue Bridge Can’t Communicate Your Hue bulbs, Amazon Alexa and Philips Hue Connection Problems, How To Make Google Assistant Spell Words Slower (Google Home), Best Smart Lock Comparison : Schlage vs Yale vs August vs Kevo. It is in a lamp with no dimmer. Any ideas on what I can do to fix these issues? Hello, I bought 3rd Gen starter kit, a month ago. Then release the button and check your bridge if it functions well by connecting all your lights with the bridge again. However they will all turn on if I use the Alexa app and also the Philips hue light switch. It is likely that your lights have stopped communicating with the bridge. Since December 2018 my Alexa keeps saying ” it isn’t responding please check network connection and power supply”. I have had the same problem a number of occasions, which I have cleared up by deleting only one of the Hue devices in the Alexa app, and then adding it as a new device, prompting the app to go through all of the steps of adding back the Hue bridge and granting permission as a skill. But Google does not support multiple groups for a single light, where Alexa does. Newer versions of Philips Hue bulbs feature “richer colors,” meaning that the bulbs have deeper greens and blues to more consistently match the colors of the Philips Hue Go and Lightstrip. Using Philips Hue with Bluetooth or Bridge Then click “ok” to connect the lights to the bridge. What else can I try? When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. Is My Amazon Echo Dead or Did It Just Stop Working? Make sure that your hue bridge lights are solid and not flashing. Hasn’t stopped. We need the apps to support multiple bridges for the same lights in a multi-router setup. Most Common Philips Hue Problems & How to Easily Fix Them. Once reset you can then connect them to your new bridge. Is that normal? My bridge randomly stopped connecting. Make sure that the Philip Hue Bridge is still on when conducting these processes. Any suggestions? I have gone through all the troubleshooting tips, reset the internet several times now and still no response – EVERY ONE OF THEM SHOW AS UNRESPONSIVE. I do everything the page asks. Then connect the Hue bridge by tapping the setup button (button D). Google is almost instant but Alexa is delayed, sometimes the lights switch one one after the other. After having worked as a smart home security installer, he now reviews smart home products and discusses topics related to the Internet of Things. But if for some reason it doesn’t and all else fails then you can do the following sequence. This can happen when setting up if you bulbs are out of range of the hub or perhaps depending on where the bridge is positioned. It’s in the adjacent room to the hub and I’ve searched multiple times, tried putting in the serial number and searching, tried moving it so it is 30cm (yes, 30 centimetres!) I’ve tried all the quick fixes but still nothing… what is next ? 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